See below for the full text of this policy as it applies to your use of Falcon Casino online at artsarkade.com.
Gambling at Falcon Casino online should always be an enjoyable, controlled activity. We take responsible gambling seriously and provide every registered player with a comprehensive suite of tools to help them stay in control. All tools are available immediately upon registration – no application required.
If you feel gambling is causing harm, our tools and external partners are here to support you. Visit the responsible gaming section in your account settings or contact our customer service team at any time.
The following tools are available to all registered players from the responsible gaming section of your account settings.
Cap your daily, weekly, or monthly deposits. Once reached, no further deposits are accepted until the period resets.
Set a maximum loss over a defined period. When your limit is reached, further play is suspended automatically.
Control your total wager volume across all games over a set period, independent of wins or losses.
Set a maximum duration per gaming session. You are automatically logged out when your limit is reached.
Receive periodic on-screen reminders showing your session duration and total wager during the current visit.
Take a short break for 24 hours up to 6 weeks. During a time-out, your account is suspended and no deposits can be made.
Permanently or indefinitely exclude yourself from Falcon Casino online. This is irrevocable during the chosen period. Activate via account settings or contact our support team. We also strongly recommend registering with GamStop to exclude from all participating UK operators simultaneously.
Request permanent account closure at any time by contacting [email protected]. Withdraw any balance before closing.
Problem gambling can develop gradually. If you recognise any of the following signs, please consider using our protection tools or contacting an external support service:
Multi-operator self-exclusion for all participating UK gambling sites. Free, confidential.
www.gamstop.co.uk
Free information and support for those concerned about their gambling. Available 24/7.
www.begambleaware.org
Free counselling and support. National Gambling Helpline: 0808 8020 133.
www.gamcare.org.uk
Free, global online support in multiple languages.
www.gamblingtherapy.org
Falcon Casino online operates under a Costa Rica licence and is independent of the UK Gambling Commission. We are not registered with GamStop. If you have self-excluded via GamStop, we strongly encourage you to respect your commitment and not attempt to register or play during your exclusion period.
Falcon Casino online is strictly for players aged 18 and over. Age is verified before any withdrawal is processed. To prevent underage access, consider installing parental control software. The NSPCC Parental Controls Guide provides guidance for UK households.
If you believe a minor has accessed your account, contact us immediately at [email protected].
